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Scale Labs

Privacy Policy

Last updated: September 2026

This policy explains what information Scale Labs collects through this website, how it is used, and the choices available to you. It is a general policy for a US marketing website and is not legal advice — have counsel review it before you rely on it.

TODO: Confirm your legal entity name, business address, and the jurisdictions where you operate, then have an attorney review this policy. If you market to residents of California, Colorado, Virginia, Connecticut, or the EU/UK, additional disclosures and rights may apply.

Information you submit

When you complete the application form on this site, we collect the information you provide: your name, company name, work email, phone number (optional), website or store URL, industry, revenue and ad spend ranges, the services you are interested in, and the goals and notes you share with us.

We use this information solely to evaluate fit, respond to your inquiry, and communicate with you about working together. We do not sell it.

Information collected automatically

Like most websites, ours may automatically collect technical information such as your IP address, browser type, device type, referring page, pages viewed, and the dates and times of your visits. This is used to keep the site secure, understand how it is used, and measure advertising performance.

Analytics

We may use analytics services, including Google Analytics 4 and Google Tag Manager, to understand how visitors interact with the site. These services set cookies or similar identifiers and report aggregated usage information to us. You can learn more about Google's practices at policies.google.com/privacy.

Cookies and similar technologies

Cookies are small files stored by your browser. We use them for essential site functionality and, where configured, for analytics and advertising measurement. Most browsers let you refuse or delete cookies through their settings; parts of the site may behave differently if you do.

Advertising technologies

We may use advertising tools such as the Meta Pixel and Google advertising tags to measure the performance of our campaigns and to show relevant ads to people who have visited this site. These tools may set cookies and share limited information with the advertising platform.

Communications

If you submit the form, you agree that we may contact you by email or phone about your inquiry. If we later send marketing emails, every message will include an unsubscribe link, and you can opt out at any time by replying or emailing us.

Third-party services

We rely on third parties to operate this site and process submissions, including our hosting provider (Vercel) and our email delivery provider (Resend). These providers process information on our behalf under their own terms and privacy policies.

TODO: List any additional processors you adopt — CRM, scheduling, call tracking, email marketing — before you launch.

Data retention

We keep application submissions for as long as needed to evaluate and respond to them and to maintain business records, then delete or archive them. You may ask us to delete your submission at any time using the contact details below.

Security

We take reasonable measures to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

This site is intended for businesses and is not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The date at the top reflects the most recent revision.

Contact

Questions about this policy can be sent to scalelabs.davis@gmail.com, or through our contact page.

TODO: Add your mailing address here once the business address is finalized.